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Need help with software, GPS, or any service? Submit a ticket and our team will respond within 1 hour.
Average response time: 22 minutes
99.8% issue resolution rate
Available Mon–Sat 9 AM – 8 PM
24x7 emergency line for paid clients
FREQUENTLY ASKED
Got Questions? We've Got Answers
How fast can you deploy a software or website?
Most ready-made software products go live in 24–48 hours. Custom software takes 4–12 weeks depending on scope.
Do you provide installation and training?
Yes. Every product includes free installation, configuration, and 2 hours of online team training.
What is the pricing structure?
We offer annual subscription or one-time perpetual license. All pricing is transparent — no hidden fees.
Do you offer cloud and on-premise hosting?
Both. You can run our software on KVL Cloud, AWS/Azure/GCP, or on-premise servers.
What about data security and backups?
All data is encrypted at rest and in transit, with an NDA available on request before any project discussion. Automated daily backups with 30-day retention.
How does GPS tracking installation work?
Our technician visits, installs the GPS hardware (30 min/vehicle), configures the dashboard and trains your team.
Do you handle civil and mechanical work too?
Yes — dedicated civil engineering and mechanical divisions. From factory construction to fabrication.
What is your refund policy?
All software comes with 7-day free trial. If unhappy in first 30 days of subscription, 100% refund.